USB Video Conferencing
CAM550
4K Dual Lens PTZ Conferencing Camera
View Clearly and Capture Widely
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Overview
The CAM550 is equipped with an AI lens for automated PTZ functionality, which delivers a full view of meeting attendees and detects newcomers. The Smart Gallery feature puts up clear views of every participant on the remote side. Enable gesture control camera operation to enjoy a fluent, safe meeting experience. 4K dual-lens technology captures the room in its entirety, providing a premium conferencing experience for mid-to-large scale rooms.
4K Dual Lens Offers Wide-angle Clarity for Mid-to-Large Scale Rooms
Capture a complete view of the room with wide-angle clarity. The CAM550 equips two 4K lenses. The first is a PTZ camera with 12X optical zoom (24X total zoom) to clearly frame meeting participants. The second is an AI lens with 95°FOV to provide a panoramic view of the room.
Dynamic Framing Enhances Meeting Efficiency
The CAM550 quickly and precisely focuses on participants and newcomers. When newcomers walk in, the secondary AI lens springs to action to detect them, then the PTZ camera automatically re-frames. Through fully automatic operation, this dynamic framing optimizes meetings and protects the safety of participants.
AI Gesture Recognition Delivers Contactless Control
Take advantage of intuitive gesture control to operate the camera. Built-in AI gesture recognition eliminates touchpoints. Camera controls have never been easier or safer.
Highlight Participants with Smart Gallery
Clearly capture attendees with Smart Gallery, which enables AI face and body detection technology to crop participant’s faces and make sure everyone is looking great. You can choose between headshot and half body mode to adapt to any situation without compromise.
Get rid of USB cable connections by using the AVer Virtual Stream function
Get rid of USB cable connections by using the AVer Virtual Stream function AVer Virtual Streaming technology makes the CAM550 available as a camera video source for virtual meetings via a single Ethernet connection. Also, a PoE+ port simplifies set up and reduces installation costs.
* PoE+ configuration is only supported by Windows OS.
Enable Third-Party Audio Tracking Integration with Preset Link
Preset Link is an all new function of the included Room Management (PTZApp 2) that integrates AVer USB cameras with Shure® and Sennheiser® microphones. The camera automatically identifies speakers and adjusts its field of view instantly by voice tracking, according to your preset area settings. Upgrade your smart conference meeting experience with Preset Link.
Accurate Attendee Capture with AVer Smart Composition – No Installation Required
The CAM550 is one of the first PTZ camera and audio systems on the market to offer a Smart Composition feature — technology usually only found in enterprise-grade devices. Smart Composition uses AI algorithms to automatically frame each participant's face or body perfectly. It's a click-to-play feature with no software setup needed. Seamlessly transition between headshots and half-body views, effortlessly switching from individual to group images. With the CAM550, you’ll enjoy high-definition views of participants and easy meeting setups for optimal productivity.
AVer Camera & Speakerphone Collaboration with Voice Tracking
The CAM550 and FONE700 work seamlessly as a team. FONE700 intelligently detects the active speaker's location, guiding CAM550 to automatically adjust its view and keep them in focus. No more manual adjustments! Enjoy smooth meeting flow, clear FONE700 audio, and focused visuals for a truly engaging meeting.
Circular Packaging Today, Carbon-Smart Tomorrow
AVer's sustainable shipping packaging solutions feature eco-friendly recycled materials with easy disassembly and strategically plastic-reduced design: 35% recycled PE bags, 100% recycled paper-pulp cushioning, and 85% recycled cardboard boxes. Our space-optimized recyclable packaging reduces carbon footprint by 30%+ while cutting storage and shipping costs—delivering sustainable packaging solutions for eco-conscious users.
Product Overview
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- PTZ lens: 12X optical zoom
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- IR sensor
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- AI lens
- 4
- LED indicator
- 5
- Kensington lock
- 6
- HDMI out
- 7
- USB 3.1 type-B
- 8
- RS232 in/out
- 9
- LAN for IP streaming and Power over Ethernet (PoE)
- 10
- DC 12V
Package Content
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CAM550
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04131EGOWARN(Adapter) 064APOWERA5E(US plug) 064APOWERA5P(UK plug) 064APOWERCBX(EU plug) 064APOWERBRE(JP plug) 064APOWERA5W(AU plug) 064APOWERBAC(TW plug) 064APOWERA59(CN plug) Power Adapter
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064AUSBCDD USB 3.1 Type-B to Type-A Cable (3m)
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412U340-ASB Remote Control
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112AU340-A6B*1 112AU340-A6C*1 100AAAAAAAMD*2 Wall Mount
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064AOTHERCGR Mini DIN 9 to mini DIN 8 RS232 Adapter
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Tripod Screws
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064AHDMI-CGC HDMI cable
Optional Accessories
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61U6100000AD FONE540
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112AU301-A72 Ceiling Mount
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064AUSB--CRF USB 2.0 Type-B to Type-A Cable, 5m
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064AUSB−−CC5 10 m USB 3.1 Extension Cable
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064AUSB−−CC6 20 m USB 3.1 Extension Cable
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064AUSB−−CDS usbcable-30m.png
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1-Port POE+ Injector
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60V2C10000A7 Foldable TV Mount
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064AOTHERBPK Mini DIN 8 to D-Sub 9 RS232 Cable
Specifications
Dual Camera
| PTZ optical zoom lens | Image Sensor: 1/2.8” 4K Sony Exmor CMOS Frame rates: (16:9) 4K 30fps; 1920 x 1080, 1600 x 900, 1280 x 720, 960 x 540, 848 x 480, 800 x 448, 640 x 360, at 60, 30, 15fps; (4:3) 1280 x 960, 800 x 600, 640 x 480 at 60, 30, 15fps 24X Zoom*: 12X optical; 2X digital zoom Wide field of view: DFOV 85°; HFOV 76°; VFOV 46° Lens focal length: 3.9mm (wide) ~ 47.3mm (tele) Lens F#: 1.8 (wide) ~ 2.8 (tele) AE, white balance: auto, manual override via Room Management (PTZApp 2) Minimum focus distance: 1.5m Motorized Pan & tilt: Pan: ±170°;Tilt: +90° (up) -30° (down) Preset number: 10 via IR remote, 128 via RS232 |
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| Secondary fixed lens (AI lens) | Image Sensor: 1/2.5” 4K Sony Exmor CMOS Frame rates and resolution set according to PTZ lens settings Wide field of view: DFOV 95°; HFOV 82°; VFOV 52° People-counting API: enterprises and third-party software providers can obtain people-counting data for better understanding of meeting-space usage |
| Notes | *Please use Room Management (PTZApp 2) to set up 24X zoom *Please don't put the CAM550 on the table. This will block the view of AI lens and the AI detection function will malfunction. The suggested installation height is 1.5m away from the floor. *When the resolution is set to 4K or the frame rate to 60fps, features including PIP, Image Flip, Image Mirror, and OSD (On Screen Display) Setting will be disabled automatically. |
Innovative features
| Innovative features | Dynamic auto framing: secondary AI lens detects all participants, new participants trigger PTZ lens to dynamically frame all participants. Preset framing tracks both preset area and speaker* Simultaneous 3-way output: USB, HDMI and IP connections Gesture control provides intuitive camera controls HDMI Picture in Picture (PIP) function Smart Gallery** function offers great visibility for individual participant in the meeting room Cableless access to meetings: Get rid of USB cable connections with AVer virtual USB streaming technology** (One RJ45 cable transfers IP streaming to USB.) Audio tracking support: Integration with AVer FONE700 & 3rd party ceiling microphone (Shure/Sennheiser) via AVer Preset Link ** function. * Make sure preset areas are within AI lens' view. ** Please download Room Management (PTZApp 2) to set up Smart Gallery, USB virtual streaming and Preset Link functionality. |
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| Connectivity | USB type-B 3.1 connector, backward compatible with USB 2.0 12V/2A DC jack power adapter Type Non-B Mini DIN 9 for RS232 in & out connection (VISCA control panel and camera daisy-chain) IP (RJ45) HDMI |
| HDMI & PoE | HDMI 1.3: 1080p 30fps/ 60fps PoE+: 802.3at |
| Video Format | YUV, YUY2, MJPEG Network video compression format: H.264, H.265 Network protocol: RTSP, RTMP |
| USB | 3.1 Gen 1, backward compatible with USB 2.0 UVC 1.1 (USB video) |
| Control | IR remote control VISCA/pelco P/pelco D via RS232 (128 preset points via VISCA command) Remote side: VISCA over IP, IP (RJ45) UVC plug and play WebUI: Browser IP access via Chrome. (Not support IE) OSD setting: HDMI out to TV monitor Room Management (PTZApp 2) |
| Power Supply | AC 100V–240V, 50/60 Hz; Consumption: 12V, 2A PoE+: 802.3 at |
Software Tools
| Room Management (PTZApp 2) | Supports Windows® 7 or later, macOS® 11.6 or later |
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| Enterprise Management (PTZ Management) | Supports Windows® 10 or later |
| Cloud Management | Supports Windows® 7 or later, macOS® 10 or later |
| EZManager 2 | Supports Windows® 7 or later |
| EZLive | Supports Windows® 7 or later |
Environment Data
| Environment Data | Operation temperature: 0 to 40°C Operation humidity: 20% to 80% Storage temperature: -20 to 60°C Storage humidity: 20% to 80% |
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| Dimensions | Package dimensions: 253(L)*253(W)*271(H) mm Package weight: 4.8KG Camera: 170.8 (L) X 190.5 (H) X 173 (D) mm/ 2.1kg Remote control: 200 x 50 x 21 mm/90g |
| Package Contents | CAM550 unit Power adapter (10 ft/3 m) USB 3.1 type-B to type-A cable (3m) Remote control Mini DIN9 to mini DIN8 RS232 adapter cable HDMI cable (3 m) Wall mount bracket and screws Tripod screw Drill paper |
| Optional Accessories | Mini DIN8 to D-Sub9 cable Ceiling mount* Foldable TV mount USB2.0 type-B to type-A cable (5 m) USB 3.1 Extension Cable (10 m/20 m/30 m) 1-Port POE+ Injector *For ceiling mounting, please purchase the AVer ceiling mount. |
| Security and Mount | Kensington lock 1/4' tripod mounting screw Camera wall-mount bracket included Optional foldable TV mount Optional ceiling mount |
| System Requirements | Windows 7/10/11 Mac OS X 10.14 or later Chromebox 3 version 94.0.4606.114 or later |
| Hardware Specs | 3.2 GHz Intel® Core™ i5-4460 processor 4 GB RAM or more USB 3.1 port, backward compatible with USB 2.0 |
| Warranty | Camera: 3 years* Accessories: 1 year * We offer an optional 2-year extended warranty in the European area. |
| Compatible Applications | Zoom, Microsoft® Teams, Skype, Skype for Business, Google Meet, RingCentral, BlueJeans , Intel® Unite™, Fuze, Adobe® Connect™, CyberLink U Meeting®, Cisco WebEx® GoToMeeting™, LiveOn, Microsoft® Lync™, TrueConf, V-Cube, Vidyo, vMix, WebRTC, Wirecast, XSplit *For 4K UHD support, please check system/hardware requirements with your software application provider. |
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