On-Premise Video Conferencing

SVC500

Full HD 6-Site Multipoint Video Conferencing System

Elevate your video conferencing capabilities to the next level

  • 3D denoiseVideo features
  • HDMI x 2Video outputs
  • HDMI Line-out (3.5 mm)Audio outputs

Overview

As the next generation of AVer’s video conferencing system, the SVC500 was endowed with a futuristic design. The most standout feature is the stand with a curved design which supports a powerful 18X total zoom lens. Moreover, H.323, SIP and WebRTC support provide endless communication possibilities. The dual-camera/dual-presentation elevates AVer’s video conferencing system to the next level; providing users with unparalleled video conferencing experience.

Advancing the Future of Unified Video Communication Integration of WebRTC, SIP and H.323

The SVC500 now comes equipped with AVer Omni-Protocol Support for WebRTC, SIP and H.323, providing users with more diverse and easy to use collaborative communication possibilities. In addition to Omni-Protocol Support, the SVC is capable of receiving, sharing, and streaming content across all of its connection protocols. **The SVC and EVC series’ Skype for Business integration had been removed from March 2022 because the authorization contract expired at the end of February 2022. Products sold before March 2022 will not be affected by this limitation.

svc500

Web Real-Time Communication (WebRTC)

The SVC system supports real-time communications over web browsers (Chrome or Firefox) with WebRTC integration. Connect to WebRTC’s browser-based video conferencing platform and start live conversations instantly. Easily share slide from SVC or set up live customer support without needing expensive third-party related services with WebRTC. (License upgrade required)

svc500

Brand New Future ID Design

The SVC500 was endowed with a futuristic design the stylish “orbit” theme can be seen on the camera, codec, microphone, and even the user interface. The SVC500 conveys our product concept perfectly it is the best choice for next-gen work space.

svc500

Supports Dual-Camera / Dual-Presentation

More options are available on the SVC500. Now, you can choose to show the 1st camera, the 2nd camera, or both. The SVC500 can also accept input from multiple sources. With two input sources available on the codec, users can choose to use HDMI, DVI/VGA, or both at the same time. The SVC500 is capable of providing an unparalleled video conferencing experience!

RTMP for Live Video Streaming

Live streaming functionality is ready in SVC500. You could live stream video conferencing, presentation, speech, lecture, etc. with an easy setup. Furthermore, SVC500 thinks one step ahead the vital recording function is also just a click away.

svc500
svc500

Built-in 32G Recording Storage Capacity

No more fumbling around for a USB drive when you need to record a meeting the SVC500 is equipped with 32 GB of internal storage. In addition, iSCSI functionality is also available for cloud upload. You will never have to miss another event!

Supports License Upgrade up to 16 Sites

Users can take advantage of our license upgrade program to expand up to 16 sites. The system can be expanded easily to meet your company’s growing communication needs.

svc500
svc500

Notice:

  • Register your product within its valid warranty period (3 years after purchase) to receive a 2-year warranty extension. Please register on AVer’s official product registration page.
  • Only products registered within their original warranty period (3 years from purchase date) are eligible for this extension.
  • Eligible products will receive the 2-year extension automatically upon successful completion of registration.
  • Applicable for end users ONLY.
  • This warranty extension is not available in Japan, and only available for EVC and SVC products in the Americas.

Hardware

SVC500
1
LED Indicator
2
USB Port
3
POWER Button
4
LAN Port
5
USB Port
6
HDMI-2 Port
7
HDMI-1 Port
8
AUDIO OUT Port
9
MIC IN Port
10
AUDIO IN Port
11
HDMI IN(for 2nd Camera)
12
CAMERA IN Port
13
HDMI Input
14
DVI IN Port
15
POWER Port

Specifications

Package contents
Package contentsMain system unit (codec)
eCam PTZ III camera
SVC microphone array
IR remote control with batteries
Power supply (12V/6.25A)
VGA cable (1.8M)
Power cord (1.8M)
Camera cable (3M)
Microphone cable (5M)
Network cable (3M)
HDMI cable X 2 (3M)
Warranty card
Quick guide
CommunicationsH.323, SIP standards, SIP TLS
WebRTC (License Required)
Mixed protocols between H.323, SIP, WebRTC
Call Quality bandwidth 64Kbps ~ 8Mbps
RJ45 network LAN (10/100/1000)
Manual bandwidth settings
Manual Max. bandwidth settings
Up to 60 Mbps (On 16-Way Multipoint Call)
CameraeCam PTZ III camera
2-megapixel CMOS sensor
18X total zoom
±110° pan; +25°/-25° tilt
72° FOV (H); 43° FOV (V); 82° FOV (diagonal)
People video resolutionsHD1080p (1920 x 1080), up to 60fps
HD720p (1280 x 720)
480p (848 x 480)
4CIF (704 x 576)
CIF (352 x 288)
SIF (352 x 240)
All resolutions at 30fps
Content video resolutionsHDMI supported resolutions: 1080p (1920 x 1080) 720p (1280 x 720) D1 (720 x 480) SXGA (1280 x 1024) XGA (1024 x 768) SVGA (800 x 600) VGA (640 x 480)
1080p (1920 x 1080)
720p (1280 x 720)
D1 (720 x 480)
SXGA (1280 x 1024)
XGA (1024 x 768)
SVGA (800 x 600)
VGA (640 x 480)
DVI (digital) supported resolutions: 1080p (1920 x 1080) 720p (1280 x 720) D1 (720 x 480) SXGA (1280 x 1024) XGA (1024 x 768) SVGA (800 x 600) VGA (640 x 480)
Output resolutions: Up to HD1080p (1920 x 1080) at 60 fps
Up to HD1080p (1920 x 1080) at 60 fps
Video standardsH.264, H.264 HP, H.264 SVC, H.263+, H.263, H.261
H.239 dual video streams
BFCP content sharing
RTMP for live video streaming
Forward Error Correction (FEC)
Anti 30% video packet loss with FEC
Video features3D denoise
Video inputsMain camera eCam PTZ III
HDMI for 2nd camera
DVI-I/VGA for presentation
HDMI for presentation
Video outputsHDMI x 2
Audio standardsG.711, G.722, G.722.1, G.728, G.722.1C, G.729, AAC-LD
Audio featuresAutomatic gain control (AGC)
Advanced noise reduction
Acoustic echo cancellation (AEC)
Audio inputsMicrophone pickup range of 6m, daisy chain up to 4
HDMI
Line-in (3.5 mm)
Audio outputsHDMI
Line-out (3.5 mm)
Other supported standardsH.224, H.225, H.245, H.281, H.323 Annex Q, H.460
RTP, RTCP, H.350,SRTP, H.235, SNMP, NTP
User interfaceSingle/dual monitor layout styles
User-friendly OSD (23 supported languages: English, Traditional Chinese, Simplified Chinese, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese-Brazil, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese)
Display/edit site name
Network10/100/1000Mbps
NAT/firewall traversal (H.460)
High Efficiency Lost Packet Recovery (HELPeR™)
API support via Telnet
Wake-on-LAN (WOL) support
IPv4 and IPv6 support
Network test
Quality of service (QoS)
VLAN (802.1Q / 802.1P)
EAP 802.1x
SecurityAES (Advanced Encryption Standard) function (128-bit)
Password protection for system settings
Password protection for remote system management
Web management toolRemote management
Live monitoring
Firmware update
Phonebook download/upload/edit
Restore system settings
Export call history
Value-added featuresMeeting recording In meeting and offline recording Save directly to USB flash drive Supports screen re-layout during playback Playback and file conversion via VCPlayer software (.mov and .mp4 format)
In meeting and offline recording
Save directly to USB flash drive
Supports screen re-layout during playback
Playback and file conversion via VCPlayer software (.mov and .mp4 format)
EZMeetup software/App 30-day for free trial Connect with H.264 video codec Receive resolution up to full HD 1080p at 30fps Transmit resolution up to full HD 1080p at 30fps Support content sharing, capture and recording
30-day for free trial
Connect with H.264 video codec
Receive resolution up to full HD 1080p at 30fps
Transmit resolution up to full HD 1080p at 30fps
Support content sharing, capture and recording
EZDraw App Import .JPG, .PNG, .GIF and .BMP files Export .PNG files A maximum of 10 devices can be connected
Import .JPG, .PNG, .GIF and .BMP files
Export .PNG files
A maximum of 10 devices can be connected
ScreenShare software (Wirelessly share content)
VCLink software (Control and Sharing in smartphone)
VCAssist software (Intelligent Meeting Assistant)
Dual monitor support and SnapShot
Speed dialing via hot keys (10 sets)
Camera presets (100 positions)
Firmware update via USB flash drive
Screensaver and auto power off mode
2nd camera control from SVC AVer Remote (Via RS-232 with visca/pelco-d/pelco-p)
Group calling
Supports SIP voice calls
Dual camera and dual content image by Side-by-Side or PIP (4 Video Transmission simultaneously includes Primary camera + 2nd camera + 2 Different contents)
iSCSI storage device settings
Built-in SIP server(Up to 100 Registrations, 50 Pair calling)
Support AVer Register Server (ARS)
Meeting ID method and High-Res mode
Power supplyAC 100V ~240V, 50/60Hz
Consumption: EIAJ 12V, 6.25A
Environmental dataOperation temperature: 0 ~40°C
Operation humidity: 20% ~80%
Storage temperature: -20 ~60°C
Storage humidity: 20% ~80%
Physical characteristicsPackage dimensions: 422 x 336 x 374mm
Package weight: 8.88kg
Main system (codec): 320 x 267.4 x 37.3mm
eCam PTZ III: 205 x 205 x 195mm
SVC microphone array: 144.8 x 128.45 x 27.8mm
Optional accessoriesAdditional microphone
Camera mount
USB-to-RS232 converter
Software options2,4,6,8,10 multipoint license for up to maximum 16 sites
WebRTC License
Warranty3+2 year warranty*

** Please register online to receive free 2 year warranty extension. For detailed warranty information, please contact an AVer representative.

*** For Full HD support, please check with your software application provider for system/hardware requirements.

**** Built-in 32G recording storage capacity (actual formatted capacity may be less).

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